W Brisbane

We recently stayed at W Brisbane while attending a full-day corporate training event — and it was exceptional on all fronts. Room: Our room was spacious, modern, and immaculately clean. The bed was incredibly comfortable, and we appreciated thoughtful touches like the smart lighting, high-end bathroom amenities, and great views over the Brisbane River. It struck the perfect balance between luxury and functionality — ideal for both relaxing and working. Breakfast: Breakfast was a highlight. The buffet offered a wide selection of hot and cold options, including fresh fruit, pastries, made-to-order eggs, and barista coffee. The setting was bright and welcoming, and service was prompt without being rushed. Location: The hotel is perfectly situated in the heart of Brisbane’s CBD, just steps from Queen Street Mall, the riverfront, and multiple dining options. It's easy to get to whether you're arriving by car or public transport, and it was a great base for our business guests too. Event Facilities: The events team were professional and helpful, and the room was beautifully set up with everything we needed — AV, catering, and flexible seating. Our attendees were impressed. Overall: We highly recommend W Brisbane for both business and leisure. Stylish, convenient, and supported by an outstanding team. We’ll definitely be back.

The staff at the W were mostly very helpful and friendly except for a couple of inroom dining deliverers who were very abrupt and surly. The food at the breakfast buffet is delicious and the servers and waitresses were happy to be there and very friendly. The inroom dining food was delicious and well prepared and presented too. The Away Spa features sauna, steam room and jacuzzi in beautiful decor. I felt relaxed there. A full gym including free weights impressed me. The pool is long enough for some decent lap swimming and was nice and clean. Water temperature was cool but it is summer so refreshing. Great that the pool is out of the sun.

Amazing customer service, every staff would ask if we needed anything or how they could help. Staff went over and above for the extras I orders for the room for my husbands birthday putting balloons in the term even though I didn’t order them!! Amazing.

Wonderful room; superb expansive views overlooking the river and city; Superb breakfast with numerous options and excellent taste Exceptional staff, very helpful and responsive Attended dinner at the restaurant - amazing experience sitting outside next to the river with very well done dishes

The Staff were all very helpful and very and had excellent customer service. Upon arrival the conciergerie was friendly and helpful, our luggage made it to the room with a smile, the front desk was very helpful as we arrived a little early and were able to check in and get ready for a prearrange meeting. Facilities were amazing, I took advantage of using the sauna and spa and steam room. The Breakfast was excellent a huge variety of foods and various types of milk etc, catered for Gluten free and Children had their own min buffet. The location was perfect a simple walk to south Bank and ferry rides - took advantage of the low fares.